Communication on Progress

Nestlé S.A. 2011 Communication on Progress

Participant
Published
  • 21-Apr-2011
Time period
  • January 2010  –  December 2010
Files
Links
Format
  • Part of a sustainability or corporate (social) responsibility report
Differentiation Level
  • This COP qualifies for the Global Compact Advanced level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
  • Meets all criteria for the GC Advanced level
Issue Area Coverage
(self-assessed)
Strategy, Governance
and Engagement
  • Criterion 1: The COP describes C-suite and Board level discussions of strategic aspects of Global Compact implementation

  • Impact of broader sustainability trends on the long-term prospects and financial performance of the organisation

  • Major sustainability risks and opportunities in the near to medium term (3-5 years)

  • Social and environmental impact of the organization’s activities

  • Overall strategy to manage sustainability impacts, risks and opportunities in the near to medium term (3-5 years)

  • Key performance indicators to measure progress

  • Major successes and failures during the reporting period

  • Other established or emerging best practices

  • Criterion 2: The COP describes effective decision-making processes and systems of governance for corporate sustainability

  • Involvement and accountability of management (C-suite) in corporate sustainability strategy and implementation in line with Global Compact principles

  • Corporate governance structure (Board of Directors or equivalent) and its role in oversight of corporate sustainability implementation in line with Global Compact principles

  • Evaluation and executive incentive structures promoting sustainability strategy in line with Global Compact principles

  • Other established or emerging best practices

  • Criterion 3: The COP describes engagement with all important stakeholders

  • List of stakeholder groups engaged by the organisation

  • Process for stakeholder identification and engagement

  • Outcome of stakeholder involvement

  • Process of incorporating stakeholder input into corporate strategy and business decision making

UN Goals and Issues
  • Criterion 4: The COP describes actions taken in support of broader UN goals and issues

  • Adoption or modification of business strategy and operating procedures to maximize contribution to UN goals and issues

  • Development of products, services and business models that contribute to UN goals and issues

  • Social investments and philanthropic contributions that tie in with the organization’s core competencies, operating context and sustainability strategy

  • Public advocacy on the importance of one or more UN goals and issues

  • Partnership projects and collective actions in support of UN goals and issues

Human Rights
  • Criterion 7: The COP describes effective monitoring and evaluation mechanisms of human rights integration

  • System to track and measure performance based on standardized performance metrics

  • Leadership review of monitoring and improvement results

  • Process to deal with incidents

  • Disclosure of main incidents involving the company

  • Other established or emerging best practices

  • Criterion 8: The COP contains standardized performance indicators (including GRI) on human rights

  • Outcomes of risk and impact assessments

  • Outcomes of internal awareness-raising and training efforts

  • Percentage of contracts with business partners guaranteeing minimum human rights standards

  • Outcome of audits or other steps to monitor and improve the performance in the supply chain

  • Outcomes of mechanisms for reporting concerns or seeking advice

  • Other established or emerging best practices

  • Criterion 6: The COP describes effective management systems to integrate the human rights principles

  • Risk and impact assessments in the area of human rights

  • Regular stakeholder consultations in the area of human rights

  • Internal awareness-raising and training on human rights for management and employees

  • Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice

  • Inclusion of minimum human rights standards in contracts with suppliers and other relevant business partners

  • Audits or other steps to monitor and improve the human rights performance of companies in the supply chain

  • Other established or emerging best practices

  • Criterion 5: The COP describes robust commitments, strategies or policies in the area of human rights

  • Reference to relevant international conventions and other international instruments (e.g. the Universal Declaration of Human Rights (UDHR))

  • Reflection on the relevance of human rights for the company

  • Written company policy (e.g., in code of conduct) on human rights

  • Allocation of responsibilities and accountability within the organization

  • Specific commitments and goals for specified years

  • Other established or emerging best practices

Labour
  • Criterion 12: The COP contains standardized performance indicators (including GRI) on labour principles integration

  • Outcomes of risk and impact assessments

  • Outcomes of internal awareness-raising and training efforts

  • Percentage of contracts with business partners guaranteeing minimum labour standards

  • Outcome of audits or other steps to monitor and improve performance in the supply chain

  • Outcomes of mechanisms for reporting concerns or seeking advice

  • Other established or emerging best practices

  • Criterion 11: The COP describes effective monitoring and evaluation mechanisms of labour principles integration

  • System to track and measure performance based on standardized performance metrics

  • Leadership review of monitoring and improvement results

  • Process to deal with incidents

  • Disclosure of main incidents involving the company

  • Other established or emerging best practices

  • Criterion 9: The COP describes robust commitments, strategies or policies in the area of labour

  • Reference to relevant international conventions and other international instruments (e.g. ILO Core Conventions)

  • Reflection on the relevance of the labour principles for the company

  • Written company policy (e.g., in code of conduct) on labour

  • Allocation of responsibilities and accountability within the organisation

  • Specific commitments and goals for specified years

  • Other established or emerging best practices

  • Criterion 10: The COP describes effective management systems to integrate the labour principles

  • Risk and impact assessments in the area of labour

  • Regular stakeholder consultations in the area of labour

  • Internal awareness-raising and training on the labour principles for management and employees

  • Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice

  • Inclusion of minimum labour standards in contracts with suppliers and other relevant business partners

  • Audits or other steps to monitor and improve the labour performance of companies in the supply chain

  • Other established or emerging best practices

Environment
  • Criterion 15: The COP describes effective monitoring and evaluation mechanisms for environmental stewardship

  • System to track and measure performance based on standardized performance metrics

  • Leadership review of monitoring and improvement results

  • Process to deal with incidents

  • Disclosure of main incidents involving the company

  • Other established or emerging best practices

  • Criterion 16: The COP contains standardized performance indicators (including GRI) on environmental stewardship

  • Outcomes of risk and impact assessments and measurements of environmental footprint

  • Outcomes of internal awareness-raising and training efforts

  • Outcomes of mechanisms reporting concerns or seeking advice

  • Percentage of contracts with business partners guaranteeing minimum environmental standards

  • Outcome of audits or other steps to monitor and improve performance in the supply chain

  • Other established or emerging best practices

  • Criterion 14: The COP describes effective management systems to integrate the environmental principles

  • Environmental risk and impact assessments

  • Regular stakeholder consultations on environmental impact

  • Internal awareness-raising and training on environmental stewardship for management and employees

  • Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice regarding environmental impacts

  • Inclusion of minimum environmental standards in contracts with suppliers and other relevant business partners

  • Audits or other steps to monitor and improve the environmental performance of companies in the supply chain

  • Other established or emerging best practices

  • Criterion 13: The COP describes robust commitments, strategies or policies in the area of environmental stewardship

  • Reference to relevant international conventions and other international instruments (e.g. Rio Declaration on Environment and Development)

  • Reflection on the relevance of environmental stewardship for the company

  • Written company policy on environmental stewardship

  • Allocation of responsibilities and accountability within the organisation

  • Specific commitments and goals for specified years

  • Other established or emerging best practices

Anti-Corruption
  • Criterion 19: The COP describes effective monitoring and evaluation mechanisms for the integration of anti-corruption

  • System to track and measure performance on corruption based on standardized performance metrics

  • Leadership review of monitoring and improvement results

  • Process to deal with incidents

  • Disclosure of main incidents involving the company

  • Other established or emerging best practices

  • Criterion 20: The COP contains standardized performance indicators (including GRI) on anti-corruption

  • Outcomes of risk and impact assessments

  • Percentage of contracts with business partners guaranteeing minimum anti-corruption standards

  • Outcome of audits or other steps to monitor and improve performance in the supply chain

  • Outcomes of internal awareness-raising efforts and training for management and employees

  • Outcomes of mechanisms for reporting concerns or seeking advice

  • Other established or emerging best practices

  • Criterion 18: The COP describes effective management systems to integrate the anti-corruption principle

  • Risk and impact assessments in the area of anti-corruption

  • Internal awareness-raising and training on anti-corruption efforts for management and employees

  • Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice on corruption

  • Inclusion of minimum anti-corruption standards in contracts with suppliers and other relevant business partners

  • Audits or other steps to monitor corruption and improve the performance of companies in the supply chain

  • Regular stakeholder consultations in the area of anti-corruption

  • Other established or emerging best practices

  • Criterion 17: The COP describes robust commitments, strategies or policies in the area of anti-corruption

  • Reference to relevant international conventions and other international instruments (e.g. UN Convention Against Corruption)

  • Reflection on the relevance of anti-corruption for the company

  • Written company policy on anti-corruption (e.g., in code of conduct)

  • Allocation of responsibilities and accountability regarding corruption within the organisation

  • Specific commitments and goals for specified years

  • Other established or emerging best practices

Value Chain
Implementation
  • Criterion 21: The COP describes implementation of the Global Compact principles in the value chain

  • Description of raw materials and (semi-) finished products used, by country or region of origin

  • Description of key suppliers, subcontractors and other business partners involved in the value chain

  • Value chain risk assessment to identify potential issues with suppliers and other business partners

  • Policy on value chain, including a policy for suppliers and subcontractors

  • Communication of relevant policies/codes, positions or concerns to suppliers and other business partners

  • Audits/screenings for compliance in value chain

  • Allocation of responsibility in the value chain and procedures to remedy any non-compliance issues

  • Other established or emerging best practices

Verification and
Transparency
  • Criterion 22: The COP provides information on the company's profile and context of operation

  • Legal structure, including any group structure and ownership

  • Countries where the organisation operates, with either major operations or operations that are specifically relevant to sustainability

  • Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)

  • Primary brands, products, and/or services

  • Direct and indirect economic value generated for various stakeholders (employees, owners, government, lenders, etc.)

  • Criterion 24: The COP is independently verified by a credible third-party

  • Independently verified against assurance standard (e.g. AA1000 Assurance Standard, ISAE 3000)

  • Verified by independent auditors

  • Reviewed by a multi-stakeholder panel

  • Reviewed by peers (e.g. Global Compact Local Network)

  • Verified through other form of independent verification

  • Criterion 23: The COP incorporates high standards of transparency and disclosure

  • COP uses the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines

  • COP qualifies for Level B or above of the GRI application levels

  • COP includes comparison of key performance indicators for the previous 2-3 years

  • COP includes comparison of key performance indicators with peer companies

  • Other established or emerging best practices