16 November 2022

I am pleased to confirm that ProService Finteco reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,

Paweł Sujecki
CEO

Description of the relevance of human rights for the company. Description of policies, public commitments and company goals on Human Rights.

We acknowledge our support for the Universal Declaration of Human Rights. Our policies in this respect our full outlined in the company's Code of Conduct. This is a formal policy which all employees are introduced to during their onboarding process and reminded of annually via an online course.

Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

We operate annual training for all employees to reinforce our Code of Conduct. We also have an independent whistleblowing mechanism that can be used to submit grievances.

Description of how the company monitors and evaluates performance.

In the ProService Finteco group of companies, social responsibility means taking care of the local community and caring for our employees and their families. That is why we make sure that our employees enjoy a healthy work environment and function in a friendly environment.

We will achieve our goals of building social responsibility through:
Support for employee initiatives
ProService Finteco’s corporate social responsibility strategy focuses on ensuring employee satisfaction through employee development support, as well as engaging employees in training and work culture.

Equal opportunity, diversity and inclusion
The concept of diversity management in the ProService Finteco group of companies is based on 3 concepts – equal opportunities, diversity and inclusion – which is reflected in our employment structure.

We pay particular attention to parities. As one of the few companies in the financial market, we can boast almost 50% of women in the company and an equally high percentage of female employees who hold managerial positions.

Charitable activities
We strive to contribute to social change by supporting non-governmental organizations working to fight poverty and striving for equal opportunities in education and digital exclusion.

1. ABSL Diversity Declaration

"ProService Finteco Group signed ABSL Diversity and Inclusion Declaration. Employers and organizations associated in the Association of Business Service Leaders As members of ABSL, in 2020 we signed the Diversity and Inclusion Declaration on building a supportive work environment."

2. Charity (hospitals and children care home)

"ProService Finteco supported the charges of the SOS Children’s Villages Association. In the previous year’s online event was attended by Board Vice President Emilia Guz and our employees who donated artwork for the auction. All proceeds from the auction will be donated to the SOS Children’s Villages Association. The auction is conducted on Allegro and will last until 1 February 2021.

3. Anti-Harassment Policy for companies from the group

4. Women leadership council
Emilia Guz gave an interview for a “Businesswoman & life” magazine promoting women in business.

5. Whistleblower protection mechanism
"Implementation policy - Signaling mechanism and signaller protection
Group employees and other Third Parties performing activities on behalf of the Group may report potential violations, including in an anonymous manner. "
6. A safe workplace
Implementation of remote work and occupational health and safety rules applicable in all companies in the group.
7. Whistleblower protection office
Collaboration with offices offering support within the whistleblower policy
8. Support for employee initiatives ProService Finteco's corporate social responsibility strategy focuses on ensuring employee satisfaction through employee development support, as well as engaging employees in training and work culture
Participation in charity events Supporting non-governmental organizations working to fight poverty and striving for equal opportunities in education and digital exclusion.
9. Women in IT - education initiatives at secondary schools
Attending the secondary schools to talk to other girls at school to encourage them to choose the IT universities, to study IT
10. Psychological assistance for employees
11. Regular employee’s pulse survey

We monitors and evaluates performance through:

We underestimate the employment structure by analyzing demographic factors, gender, age, sex

In the ProService Finteco group of companies, an internal Anti-Harassment Policy sets out the procedure for dealing with situations of harassment and the rights and obligations of employees in such a situation.

Group employees and other Third Parties performing activities on behalf of the Group may report potential violations, including in an anonymous manner.

In the ProService Finteco group of companies, we actively support a preventive approach to environmental problems, take initiatives to promote greater environmental responsibility, and support the development and diffusion of environmentally friendly technologies.
Our main goal is to strive to reduce CO2 emissions, which we aim to achieve by:
Planting trees
Green office
Environmentally friendly technology

Planting trees
Tree planting will be done by participating in environmental initiatives and projects carried out by volunteers to plant trees throughout Poland and supporting all initiatives that aim at the restoration of Polish forests.

Green office
We have implemented policies in each of our offices that include sorting waste, using recycled paper, eliminating plastics, reducing printing, reusing office supplies, saving energy, using office equipment efficiently, and going paperless.In 2021 ProService Finteco received the Green Office certificate.

Environmentally friendly technology
We support and design solutions and technologies to reduce paper consumption. One of our pioneering solutions is ProService Finteco Durable Medium platform, which allows financial institutions to provide their customers with documents using a durable medium of information.

1. Environmentally friendly technology
With this technology:
We save trees – 1 tree equals 8,000 A4 sheets
We save water – 1 sheet equals 5 liters of water used in the production process
We provide healthy oxygen – 1 tree provides oxygen for 3 people

2. External audits of environmental performance

In the ProService Finteco group of companies, we have zero tolerance for any form of corruption. Corruption runs counter to our efforts to be a responsible company. We want to actively participate in business as a responsible and trustworthy company. Our zero-tolerance policy on corruption applies to all of us, as well as to associates and business partners acting on our behalf. All executives are required to take a key role in creating an organizational culture in which corruption will not have a chance to exist and is unacceptable in any form.

Independent whistleblowing system and procedures in place.
Annual compulsory training to all staff reinforcing anti bribery / anti corruption / conflict of interest policy

GENERAL POLICY ON COMPLIANCE WITH ANTI-CORRUPTION PRINCIPLES
Internal audits of anti-corruptions programmes
Employee training has been included in corruption incidents