Communication on Progress 2021

Participant
Published
  • 16-Dec-2021
Time period
  • June 2021  –  July 2020
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • As a longstanding signatory to the UN Global Compact for Business, International SOS continues to actively work to align with its principles to underpin the Sustainable Development Goals. We were pleased to recently sign the CEO Statement of Support for the Women’s Empowerment Principles (WEP). This commits us to further advance gender equality throughout our organisation.

    Please refer to our entire ESG report here: https://www.internationalsos.com/about-us/sustainability

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • The ESG Committee is currently developing a Human Rights policy. Until now we embed the human right angle as part of our other group policies included for not restricted to antislavery, whistle-blower and code of conduct.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • - We maintain our commitment to improve Global Health Security (dedicated chapter in our Sustainability report)
    - We maintain our commitment to improve community health, in partnership with other stakeholders throughout the years.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • - The COVID-19 pandemic has been our biggest commitment to Global Health Security ever. More details can be found in our dedicated “Embedding a safe working environment for our people and helping clients see and prepare for a world with the COVID-19 pandemic” chapter.

    - We have been actively promoting the management of community health as a key dimension of global health for private operators in collaboration with other players. Our experts contributed to several online events during the past year on how to minimise the impacts of the COVID19 Pandemic on society and shared their expertise with multiple organisations and diverse audience. For example coordinated a dedicated session on Emerging Infectious Diseases at the Global Symposium “Our Interconnected World: Impact Assessment, Health, and the Environment” bringing together social, environmental and health experts. Our team has also contributed the chapter “The Role of Private Sector in Urban Health Security” for the book “Inoculating Cities” and participated in the subsequent discussion https://globalhealth.georgetown. edu/events/inoculating-cities-case-studies-of-urban- pandemic-preparedness. Additionally, our team has been involved in the drafting of the IPIECA document “Accelerating action - An SDG Roadmap for the oil and gas sector” with a focus on SDG3 for both communities and workers. Finally, we have supported our clients with the design and implementations of several community health activities globally.
    In Papua New Guinea (PNG) our primary focus this year has been on vaccination project run out of the National Football Stadium at Port Moresby, initiated in March 2021. So far the team have completed 33,252 dosis. As part of the Vaccination roll out, we work closely with WHO and local government agencies to enable the NFS continues to assist local authorities in providing guidance and training where required for vaccination set up and delivery. Throughout PNG the International SOS team in collaboration with the Provincial Health Authorities have vaccinated workers on all Exxon sites and also on Lihir Island for Newcrest. Additionally, International SOS has donated 10K (PGK) to the PNG Minerals Council’s COVID fund to support buying PPE for Remote and Regional Aid Posts.
    Medical Services Canada proudly supports 35 Indigenous partnerships today. These partnerships are fundamental to over 90% of our annual revenue. Four of our Indigenous Partners hold majority shareholder status within International SOS incorporated Joint Ventures. These “majority JV owners” are named as the co-contract holders of some of our largest major projects. These types of JV Partners are particularly significant to project stakeholders as the relationship is truly an
    “active partnership” that strengthens our engagement with the client, elevates our value proposition, enhances our National Indigenous Profile, and contributes to substantive Indigenous Community endeavours that affirms the Community’s objective of autonomy. International SOS supports the Indigenous Communities through a variety of capacity building efforts. Revenues from our Indigenous supported projects, along with tangible International SOS Community efforts, assist our mental health, addiction, elderly and youth healthcare, pandemic and disaster planning, as well as medical / fire / rescue training for the Community with the ultimate goal of employing some of these Indigenous Trainees with International SOS. We recently provided funding towards advanced medical education for an Indigenous Community member through our annual Indigenous Bursary Award. These types of efforts, along with our continued support of cultural and Community events, help to change the lives of our Indigenous Community Partners and hopefully leaves a positive legacy for International SOS.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • Became signatory of the CEO Statement of support for the Women’s Empowerment Principles (WEP). By signing the WEPs statement, we are committed to take bold steps to advance gender equality in our workplace, marketplace and communities where we operate. Initiated our participation to the Target Gender Equality pledge programme. Designed to enable companies to set and reach ambitious corporate targets for women’s representation and leadership. As part of the programme, we completed the Women’s Empowerment Principles gender gap analysis to identify our current positioning on the subject. We now aim to define and action on the corresponding gaps to progress on this area ; We will expand our global mentoring programme, exclusively for female managers ; As we have recently refreshed our Diversity & Inclusion Council, we aim to define the key focus area and get kick off initiatives on those by FY20/21.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • - We aim to contribute to Sustainability education by sharing our knowledge and best practices to different audiences

    - We will expand our global mentoring programme, exclusively for female managers

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • - Following its launch in October 2019, four sessions of the International SOS Foundation have been held virtually throughout FY20/21. International SOS contributed to these sessions. Additionally, in October 2020, we participated in two GRI virtual roundtables on reporting on Occupational Health & Safety. Entitled, Understanding your sustainability impacts during COVID-19, Francesca Viliani, Director of Public Health and co-head of Sustainability at International SOS, presented to an audience of over 80 participants.

    - In January 2021 we launched our third intake of the Global Female Executive Mentoring program with 21 mentees joining across various regions, business lines and functions and successfully graduating this program in August 2021. A satisfaction survey has been run after the programme completion among both the mentees and mentors. This resulted in a Net Promoter Scores of 73 among the mentees and 71 among the mentors (external average NPS benchmark describes “above 50 as excellent, and above 80 as world class). Overall for the past 3 years, we had 63 graduates with a promotion score of 27%.

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • In FY1920, we will embark on a process of assessing our environmental footprint. In June 2020, we successfully submitted our answers for the EcoVadis certification. In FY20/21 we worked on our action plan to improve our scoring. Current scoring is 40/100 which is the industry average.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • In FY21/22 we aim to achieve the Bronze certification for our ECOVADIS progress

    In June 2020, we successfully submitted our answers for the ECOVADIS certification which resulted in a 40/100 scoring. In FY20/21 we have worked on our action plan to improve our scoring. We implemented a dedicated team (Bronze club) to ensure progress was made on addressing the required remediations. As of June 2021, we already demonstrated the following compliance remediations:
    - Sustainable Procurement Policy (Appendix A - Due Diligence Questionnaire for Suppliers; and Appendix B - Sustainable Procurement Self Assessment Checklist for Suppliers)
    - Report on Corruption, Ethics & Sustainable Procurement
    - Global Compliance Course Report
    - OH&S (45001), Info Sec (27001) and Data Privacy (GDPR) Standards
    Out of the 32 remediations initially identified by ECOVADIS, we have currently corrected 16.
    We completed our latest submission in October 2021.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • We have now hired an environmental consultant company who is helping us to establish baseline of our greenhouse gas emission and set associated targets.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • We have a dedicated anti-corruption policies "The Fraud and Corruption Control Policy" and Whistleblower Policy. Both are linked to International SOS Code of Conduct and Ethics and Fraud and Corruption Control Policy.

    Written company policy of zero-tolerance for corruption, bribery and extortion
    Dedicated training for all our staff on anti-corruption, mandatory for our all employee as part of our yearly compliance course

    The Fraud and Corruption Control Policy (the "Policy") reflects the commitment of the company to effective fraud and corruption risk management. It requires the commitment, cooperation and involvement of all personnel in preventing and detecting any instances of fraud or corruption and responding to all allegations in an appropriate fashion.
    1.1.2. International SOS has a zero tolerance to fraudulent and corrupt business practices.
    1.1.3. International SOS is committed to eliminating the occurrence of fraud and corruption in relation to its activities through the development, implementation and regular

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • - Awareness raising or training of employees about the company's policies regarding anti-corruption and extortion (e.g. mailings, internet, internal communication, etc.)
    - Allocation of responsibilities for anti-corruption within the company
    - Reporting procedures in place

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • - Reporting of our incidents of corruptions via the Hydra system – Incidents system or MS Word (paper) report