Communication on Progress

Participant
Published
  • 21-Oct-2019
Time period
  • October 2019  –  October 2020
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • No answer provided.
Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • Beauty Connection Spa (BCS) is built on the strong believes of women empowerment and encouragement, rights of women as well as basic human rights for all. We believe in equity of rights for everyone. We support and practice the contentment of elementary human rights and needs of the workers. Beauty connection spa does not only vividly take part in supporting but here we also encourage to nourish human personality, be it physical or mental, by endorsing the basic rights to speech, education, cultural observes and status of education. We do not accept or sustenance any abuses to the human rights, be it by us or any other body.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • We are constantly and continuously occupied on providing a safe and strong workplace environment for all our employees and dependents, right from the top of the chain to the service providers. Beauty connection spa does not, at any level, overlook the importance of human rights. We have no lenience towards any exploitation, harassment, practice of viciousness in any way that can affect the mental and corporeal health of the working staff or the workplace atmosphere. We practice a completely crystal-clear style when it comes to providing information and statistics to the employees regarding their privileges & rights, company guidelines, rules and standards. Here at BCS, we encourage that all our personnel are attentive of the corporate laws, governmental laws and customs for bribery, corruption and theft. We also make sure that they are well acquainted with their responsibilities and commitments towards the business and the society in general. And we encourage and support them to take the necessitating response against any such act or misgiving even. Beauty connection spa recognizes the importance of employee enablement, cumulative choice construction and working as a squad. We have, since our substance, adopted the policy of domestic deliverance, uniqueness and an open-ended style of administration. This has not only aided us in housing a sturdy bond with our workforce and has also facilitated in their work-related attitude.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • The performance of an individual is directly connected to that person’s belongingness, fulfilment and contentment related to the workplace. To get the employee, achieve well we work hard in providing them an atmosphere of such a kind, where they feel inspired to put in their efforts and know their worth and accountability towards the business itself. Beauty connection spa is always on the pathway of providing high excellence customer service, and that is only provided through the hard work of the employee. We also have incentive-based facilities, which boosts the staffs to work extra and to work improved. We work in collaboration and in-harmony to run a smooth cycle of the organization. As being a customer service associated business, we need to uphold a smooth chain from top to bottom, and that can only be thru if all the individuals involved know that there is equality, impartiality and unbiassed treatment for all, and that their creativities, initiatives and hard work are being retorted and rewarded as well.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • As mentioned before, Beauty Connection Spa was founded on the code of women empowerment and women supporting women. Almost 95% of our employees are female. We have variety of employees from young fresh alumnae, single moms, widows, foundlings, people of determination and even uneducated women who wants to earn and support their families. Beauty Connection Spa not only provides them with a visa, but also the required trainings, and work-related etiquettes, which can also help them in their later jobs and, we fulfill their other needs to aid them get established in the new city. We hire members of the same household as well to help them remain close to their family while they work to get an improved life.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • To have a proper progression process and make sure that the company guidelines are being observed appropriately, specifically associated to labor risks, rights and any defilement, we give the right training for at least 6 to 12 months, to our staffs. Even if it is for any administrative spot or the service provider at the end, we make sure that beforehand the real professional work is happening, they are fully mindful of the guidelines and standards. At Beauty Connection Spa, we do hire individuals, who are new graduates or not properly qualified or skilled, to give them a chance to receive better for improved living, but we also make certain that they are accurately polished and proficient to their completest competences and with the finest expertise of their labor. And to encourage them to do so, we start providing them their full avowed salary early from the very first day, even during their training passé. So that while they are being trained and learning services, they are also receiving their wages, this not only bring the employee at comfort, but also benefit them to acquire more knowledge and share more. Apart from this, we also make sure that the employees are pleased with the company policies and circumstances. To do so, we appreciate the staff to take part in making the policies. We enjoy free-associating with our staffs and boost them to give their advices and reviews regarding any new-fangled strategies and give their submissions for the company practices. In that way, our policies are fashioned with the assistance of all the employees and benefit us to work in a concord as a team. This also supports in making the employee sense their worth and acceptance to the company. Beauty Connection Spa permits the staff 3 months maternity leave which is far more that the legitimate requirement. Women staff who do not drive, have been provided with transportation services as well. This style of running the organization makes them feel more intricated and involved towards the corporation. We implement this unconventional style of management for making procedures, development and new deviations that are needed to be fetched in.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Here at Beauty Connection Spa we follow the customs of a learning association. We let our personnel take part in workshops and trainings. We establish in-house, local and worldwide trainings for them as well. We let the staff, who are now more knowledgeable in their proficiency, give trainings to the new personnel that are being hired, this not only help the new hired employee to acquire but also helps in enhancing the confidence of the old staff, and giving them a sense of triumph. We also, from time to time, direct our senior staffs to our training institute, to share their expertise with the external world. We appreciate and congratulate every or any accomplishment by our staff, through a certificate or any award. We annually take parts in events and shows to keep our workers up to date and develop their learning for their chosen skill. We sturdily believe that our staffs are our most esteemed assets. At beauty connection spa we want to give your workers, particularly our female staff, an opportunity to become economically independent and strong, and cultivate professionally and personally at the similarly.

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • When it comes to ecological fortification, we take matters utterly seriously. We are the producer and manufacturer of almost all our products. Our sister company Be Connected International, is a beauty and salon manufacturing and trading company. We use our personal products in beauty connection spa to uphold the excellence of the service, to guarantee the best outcomes and to be certain of what elements are being used and how they are being verified on. We sustain a stern policy of careful disposal and consistent recycling as well. We work in close interaction at every stage to maintain a healthy and hygienic atmosphere not just for our customers but also for the employees employed there. This is what makes us stand out among the opponents and makes it probable for us to offer a luxury experience to our customers while keeping a healthy environment for our staffs as well.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • Since we observe a firm policy of keeping a healthy and sterile environment, we follow a “one time use only” procedure. We work as a warehouse. We have people always ready in our kit rooms and storage quarters, to dispose and salvage the products as soon as possible. We work in a continuousness to uphold this exercise and reducing the ingesting of scared resources like energy and water. In the preliminary training period for our worker, we make certain that they are attentive for the flow of system. We give them appropriate classes and training about the use of products, about the correct way to be used to dispose the secondhand goods and utensils, about how to sustain their personal hygiene, about how-to sterilize and disinfect their tools. We use 100% disposables and non-woven goods for all the amenities. Our staffs are provided with right guidance concerning the use of dispersed kits (like towels, spatulas, threads etc.) for each individual client, also we give strict education about not to use the same utensil or product double on the customer. We have superintendents and quality controllers allocated to each of our department precisely, whose foremost job is to perform consistent checks for all the hygiene policies and to right and guide the staff at any second of the day. We also exercise a daily morning briefing segment, where the supervisors repeat with the staff about the policies and strict non-tolerance about the conservational matters. We work as a crew in providing the finest quality of luxury services and skill from top to bottom of the chain.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • Each day we strive harder and harder to provide the best quality service. Even if we have reached our goal we keep on moving forward and working hard to maintain that. Beauty connection spa has always been known for providing the A class services and deluxe experience. To maintain that status, we work hard from the top management to the staffs, to practice the norms of maintaining an extremely hygienic atmosphere. We have a strict timetable of maintenance checks and we also have surprise check every week to be sure that the polices are being followed regularly.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • At beauty connection spa, before even hiring a new employee, we run a background check through our trusted human resources team to be sure of the personality traits and behavior of the person. After we hire the employee, we have our HR team sit with them and give a detailed explanation and briefing regarding the stern policies regarding anti-corruption, bribery, theft and/or any act that violates the governmental, cultural and environmental norms. While crafting the policies and regulations for the company regarding these matters, we encourage our employees to brainstorm together and take part in form them, so that we know that they are aware of them and make sure to practice them. We maintain a clear transparent rule when it comes to providing information regarding the decision making inside the company. And if ever we see any violation of them, we are not shy of taking strict measures against it.

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • The members of the staff have been given an opportunity to free legal services should they desire.
    At Beauty connection spa, in addition to the regular salary, we practice a commission-based system for the working staff. We give them 50% commission. This initiative is taken by the top management so that the level of motivation to perform increases and so that the employee can become financially independent. The top management has linked this monetary measure with the performance measure and it has helped increase the level of activity of each individual employee, because in this way they are highly motivated become they are not only fully aware of this reward system, but they have seen their colleagues who perform better earn better as well. This commission-based policy has favored in positively influencing the mind of the staff so much that most of them are making more commissions now than their basic salaries even. But we also make sure that the standards of the company regarding the quality of work and the maintenance of the high standards of customer services and luxury spa experience are not being compromised. We keep on regularly monitoring the performance of all the employees in terms of quality and quantity both. And as we follow a very quick and smart customer feedback system, which the employees are also in aware of, they not only starve to provide quantity but also work hard to maintain the excellent quality of work as well. All our employees have been introduced to the laws and regulation of the UAE labor policies regarding the implementation of the labor laws and their violations. Moreover, in terms of third-party coalition, we make sure that we have a monitoring and reporting requirements for agents and partners representing our business. We also provide free legal services for the employees, who are in favor if seeking it. We make sure that there is transparency regarding the policies to not only just our employees but also to our collaborators and partners. Our CEO herself take vivid participation in monitoring the regulation of the designed system in-depth.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • With all the implemented actions to deliver convenience and tranquility to our subordinates and partners, our business is seen to have a successful operation in the past years. Beauty Connection Spa is well-assured that all employees are familiar with the relevant bribery and corruption laws, their roles in the business, their responsibilities and the appropriate response to any suspicion of corrupt activities.

    The importance of implementation of the before described polices and the violation as well has been maintained well following the past years, considering the smooth running of the operations and maintenance of the status. We make sure through regular interventions, contingency planning, brainstorming and working as one to bring the bar of performance as high as we can. We monitor everyone related to the company to follow the principals religiously. Beauty connection spa makes sure that all our employees are fully in knowledge of the laws related to corrupt and unlawful activities, and as a part of the company's policies we make sure that if ever they feel there is any abuse of any such kind, it is their responsibility to come forward, following the proper protocol. The entire management works together to make the company anti-corruption zone and makes sure the correct practice of laws is certain.